* Because the postmen refuse to carry parcels (nothing heavy or voluminous just books or cds from amazon) to the customers. Instead, if they have a package to deliver, they just write a note to the addresse, that they were unable to deliver it, and that the addressee should fetch it from the next post office. They don’t even try to put the parcel into the post box, or ring at my door to test if i’m at home.
* Sometimes they don’t even write a note and send the parcel back to the sender.
* At my next post office there is only one employee that receives and passes out parcels for half of the district, so i have to wait at least 10minutes for my parcel.